Outages for Moodle sites on former Moonami shared infrastructure

Incident Report for Moodle US

Resolved

A database maintenance procedure that was executed Tuesday evening failed, leading to a cascade of unintended site availability issues. The Moodle US operations team has identified the root cause and is making the necessary adjustments to prevent this problem from occurring in the future

Posted Jun 22, 2022 - 14:36 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 22, 2022 - 14:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 22, 2022 - 14:27 UTC

Investigating

Technicians are currently investigating this issue.

Posted Jun 22, 2022 - 04:45 UTC

This incident affected: Moonami Client Infrastructure (Shared Moodle Hosting).