Multiple sites on unHosting are unresponsive
Incident Report for Moodle US
Resolved
Services have been restored by AWS resulting from their power outage in the US-EAST-2a region. All sites on unHosting should be operational now.
Posted Jul 28, 2022 - 20:19 UTC
Update
We see that service has been restored for most sites, There are a few more that are awaiting service restoration by AWS that we anticipate will be running again very soon.
Posted Jul 28, 2022 - 18:13 UTC
Update
AWS has confirmed that "some instances within a single Availability Zone (USE2-AZ1) in the US-EAST-2 Region have experienced a loss of power. The loss of power is affecting part of a single data center within the affected Availability Zone. Power has been restored to the affected facility and at this stage the majority of the affected EC2 instances have recovered." They expect other instances to be restored within an hour.
Posted Jul 28, 2022 - 17:34 UTC
Monitoring
Network connectivity is returning for most sites. We are continuing to monitor.
Posted Jul 28, 2022 - 17:29 UTC
Identified
AWS is experiencing network connectivity issues for some instances and increased error rates and latencies within the US-EAST-2 Region.
Posted Jul 28, 2022 - 17:17 UTC
Investigating
We are investigating the issue.
Posted Jul 28, 2022 - 17:14 UTC
This incident affected: unHosting Client Infrastructure (unHosting Sites on AWS Cloud Infrastructure).